Who We Are
Brighter Living Partnership is a registered charity (1101722) and a company limited by guarantee (03973156). We work to reduce health inequalities, promote social inclusion, and improve health and wellbeing across the Southport and Formby area.
Brighter Living Partnership is the Data Controller for the personal information described in this Privacy Policy.
Contact Us
Brighter Living Partnership
Southport Community Centre
Norwood Road
Southport
PR8 6HQ
Southport Community Centre
Norwood Road
Southport
PR8 6HQ
Telephone: 01704 517810
Email: info@brighterliving.org.uk
Email: info@brighterliving.org.uk
Information We Collect
We may collect and process:
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Personal details such as your name, address, telephone number and email address
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Information about your contact with us and the services you access
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Information relating to your health and wellbeing where necessary to provide support (special category data)
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Referral information provided by healthcare professionals, partner organisations, family members or carers, where appropriate
Why We Use Your Information
We use your information to:
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Deliver services and support
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Contact you about the services you receive
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Monitor, evaluate and improve our services
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Safeguard individuals where there are concerns about safety or wellbeing
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Meet our legal, contractual and regulatory obligations
Our lawful basis for processing information may include consent, contractual obligations, legal obligations, legitimate interests, and where applicable, the delivery of publicly commissioned services.
Where we rely on your consent, you may withdraw it at any time.
Sharing Information
We will only share information where necessary, lawful and proportionate.
This may include sharing information with healthcare providers, NHS organisations, Sefton Council, Public Health teams, commissioned service partners, safeguarding agencies and other organisations involved in supporting your health and wellbeing.
Information will only be shared with your consent unless there is a legal requirement, safeguarding concern, or other lawful basis to do so.
We do not sell personal information or share it for marketing purposes.
Keeping Your Information Safe
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Information is stored securely, with access restricted to authorised staff, volunteers and contractors who require it to carry out their duties.
How Long We Keep Information
We only retain personal information for as long as necessary to provide services, meet legal requirements and fulfill our organisational responsibilities. Information is securely disposed of in accordance with our Data Retention Schedule.
Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of information where appropriate
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Restrict or object to processing in certain circumstances
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Request transfer of your information where applicable
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Withdraw consent where consent is the lawful basis for processing
To exercise any of these rights, please contact us at info@brighterliving.org.uk.
Website and Cookies
Our website may collect limited technical information, including IP addresses, browser type and pages visited, to help us improve our services and website performance.
We may use cookies and similar technologies. You can manage cookie preferences through your browser settings. Further information is available from the Information Commissioner’s Office (ICO).
Complaints
If you are unhappy with how we have handled your information, please contact us first so that we can try to resolve your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Updated: June 2026
Approved: June 2026
Approved: June 2026